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Serene Villas Company Profile
Experience Counts !
Serene Villas is an innovative Villa Management & Rental
Company. We own and operate 6 luxury pool and garden villas and
rent a further range of selected villas, which have been handpicked
to meet our high levels of service quality and style. Serene Villas
are independently owned and we have developed the www.serenevilla.com
& www.serenevillas.com & other web sites to rent our villas
and others to Bali holiday-makers. Our background is Hotel Management
and Marketing with more than 25 years in the business. This experience
has enabled us to provide a well thought through and tested villa
experience to our guests and to provide a memorable holiday for
all who stay with us. We handle hundreds of bookings per year
and strive to ensure all customers are happy with our product
and service.
Our website
Great attention is given to our customer service and purchasing
process online. The result is that all our customers experience
a quick booking process whilst receiving detailed information
to allow informed choices to be made.
To assist our customers' selection of the villa best suited to
their needs we provide a full list of amenities for each villa.
These are written by us as we have personally visited the villas
to check and verify all facilities and services.
Professional Customer Care
We pride ourselves on offering a service that surpasses our customers'
expectations. Our Reservations staff supports our web site with
staff on hand to answer questions by telephone and email, thus
providing the human interface needed if required. We have been
in the business long enough to know that not all travel plans
run smoothly, which is why our help is only a phone call away.
The Future
Travel is the largest and fastest growing business on the internet
and Serene Villas will continue to develop and build its brand
and business in Bali.
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